Refund Policy

At OMLA Sportswear (“OMLA”, “we”, “us”, “our”), we want you to be satisfied with your purchase.

This Returns & Refund Policy outlines the conditions under which returns, exchanges, and refunds are accepted.

Items may be returned only if they meet the following conditions:

• The item is unused, unworn, and unwashed

• The item is returned in its original condition and packaging

• All original tags and labels are attached

• The return request is submitted within 14 days of receiving the order

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much much more.

To initiate a return, please contact our customer support through the website and provide your order number and reason for return.

Returns sent without prior approval may not be accepted.

Return shipping costs are the responsibility of the customer unless the item is defective or an incorrect item was sent.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to the original payment method within 7–14 business days, depending on your payment provider.

If you wish to exchange an item for a different size or product, please contact us to check availability.

Exchanges are subject to stock availability.

If you receive a defective or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue.

We will arrange a replacement or refund at no additional cost.

If you have not received a refund after the processing period, please contact your payment provider first.

If the issue persists, reach out to our customer support team.

OMLA reserves the right to update or modify this policy at any time.

Changes will take effect upon publication on the website.

For any questions regarding returns or refunds, please contact us through the website.